When your Bell or Bell 2 is a new unit or when it runs out of battery power, we recommend charging the device for at least 2-3 hours before using it. Charging from 5% to 100% should take about 5 hours.
Long-Lasting Battery
The Bell alarm clocks can last for up to a few months of moderate use on a single charge. This can be considerably shortened by frequent use of the backlight or letting the alarm play long and on high volume.
Charging and Activating the Mudita Bell or Bell 2
Please plug the device into a USB charger or a computer’s USB port using the included USB-C cable or another similar cord. The clock should sound a signal when it's plugged into a compatible charger. It will also activate if it was previously turned off (if it's new).
If your Bell or Bell 2 does not react despite it being plugged into a charger, please try to perform a factory reset by pressing both top side buttons at the same time and holding them down for about 5-10 seconds. Release the buttons when you hear a signal and the backlight goes off.
If the reset doesn’t help to activate your device, the clock may need more time to charge or it may require a different charger.
The clock requires a USB charger with an output voltage of 5V specifically. This is the standard for USB ports, but some fast chargers also support other, higher voltages. A Bell might not respond well to chargers with variable voltage, even if 5V is one of the available options.
We recommend using 5V chargers with an output current of 1A or more. Chargers that provide less than 1A should still work, but will charge the clock slower.
Apple chargers might not be detected by the clock, even if they have a 5V-only output. Apple designs their accessories for their own products specifically. They have a unique way of interacting with devices they're connected to and this may sometimes cause compatibility issues.
If none of the USB chargers available to you seem to work, we recommend charging the Bell using a computer’s USB port, which should always have a 5V output.
A worn-out or faulty USB cable can cause charging issues. If you can't charge your Bell with its original cable and a 5V charger, please try to use another similar cable (USB-A to USB-C).
Battery Level Status
To check the battery level, light-click the main button and hold it for about 2 seconds. In the Bell 2, a voiced message will tell you what the current battery percentage is. In the first-generation Bell, the battery level will be indicated by distinct light and sound combinations:
95-100% of battery level:
The device will light up and sound 3 times. This means the Bell is fully charged and doesn't need to be charged.50-95% of battery level:
The device will light up and sound 2 times. This means there is still enough power and the Bell doesn't need to be charged.5-50% of battery level:
The device will light up and sound 1 time. This means the Bell still works and has some power, but will require charging soon. It's a good idea to charge it at this stage to keep it working.0-5% of battery level:
The device will flash the backlight 3 times and sound its low battery signal. This means the battery is empty or close to empty and the Bell should be charged immediately.
Low Battery Warning
When the battery level is at less than 5%, a low battery level warning will be activated. When the battery is critically low, any interaction with the alarm clock will trigger the lights to flash and a low battery-level warning to sound. Functionalities are limited to time indication and alarm functionality. The device should be plugged in and charged immediately. Otherwise, its battery will be completely discharged, and the quartz mechanism will stop functioning.
Clock Still Not Responding?
If you’re unable to charge and activate your Mudita Bell or Bell 2 with any of the above tips, please contact Mudita Customer Support. Click here to open a new support ticket.
