Warranty and service
Articles4 articles
Mudita warranty claims
Contact support with your proof of purchase and the fault. If the device must come in, we send a FedEx label for a free pickup or drop-off. We pay all warranty shipping.
How to get service for your Mudita product
Need help with your Mudita device? Follow these steps to get warranty repairs, post-warranty service, or technical support.
Find your warranty card
Download your product's warranty card below. The Kompakt card is one PDF in eight languages. To claim, you need proof of purchase.
How do I contact Mudita customer support?
Submit a support ticket and our agents should respond within 48 hours, usually quicker. We work Monday to Friday, so weekend tickets are answered the following work week.
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