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Knowledge base
Warranty, Returns & User Guides
User Guides
6
Mudita Pure Full User Guide
Mudita Moment Full User Guide
Mudita Bell Full User Guide
Mudita Harmony Full User Guide
EU Declaration of Conformity - Mudita Bell
View all 6
General Warranty Survey
1
Mudita Claim/Report Warranty Form
Mudita Pure
5
Pure Warranty EU - English
Pure Warranty EU - French
Pure Warranty EU - Polish
Pure Warranty EU - German
Pure Mudita USA/Rest of the World - English
Mudita Moment
5
Moment Warranty - English
Moment Warranty - French
Moment Warranty - Spanish
Moment Warranty - Polish
Moment Warranty - German
Mudita Bell
4
Bell Warranty - German
Bell Warranty - Spanish
Bell Warranty - French
Bell Warranty - English
Mudita Harmony
4
Harmony Warranty - German
Harmony Warranty - French
Harmony Warranty - Spanish
Harmony Warranty - English
Mudita Center
All you need to know!
11
Where do I download Mudita Center?
How to update Mudita Center?
How to export my Contacts to the file?
How to contact support?
How to delete all contacts?
View all 11
Your Pure, Your Center
12
How to update MuditaOS in Mudita Pure?
What to do when Mudita Center does not recognise my device?
How to import my Google contacts to Mudita Pure?
How to import my iCloud contacts to Mudita Pure?
How to import my Mudita Pure from the .vcf file?
View all 12
Mudita Pure
Hardware
7
Does the white Mudita Pure have black background only?
How many contacts will the phone be able to store?
How much can the phone hold in terms of storage?
What port types does the USB cable have?
Is there a GPS module in Pure? Will I be tracked by 3rd parties?
View all 7
Software
19
If you have some numbers blocked and you switch to Pure - will they still be blocked?
Can I lock the phone with a pin or password?
How much can the phone hold in terms of music?
What is Mudita Center (desktop app) for?
Will the desktop app (Mudita Center) work on macOS/Windows/Linux?
View all 19
Network
11
Does Mudita Pure support group messages?
Can you still receive photos/videos via text messaging?
What kind of SIM card does Pure support?
Will there be eSIM support?
Can the phone connect to WiFi?
View all 11
Security and Privacy
4
Will I be tracked by 3rd parties?
Does Mudita encrypt text messages data?
You talk about privacy. What makes normal texting and calling secure?
How do you make sure Mudita Pure is secure? Is my data secure? How can I make sure that the OS wasn’t modified?
Pre-order
8
Why do you offer Pure in pre-order?
When is the anticipated delivery time of Mudita Pure?
What will happen if you don’t deliver the phone in November?
When does the shipping start?
Do you ship Mudita Pure to India?
View all 8
Mudita Moment
General
9
Does it have a battery?
Is the breathing function electrical?
Can I swim in it?
Is the watch cruelty-free?
Is Mudita Moment waterproof?
View all 9
Price & Origin
6
Where is this watch produced?
Why did you choose the Miyota 9015 movement?
Where does the movement come from?
Why is this watch so expensive?
What is an automatic watch movement?
View all 6
Specs & Materials
5
Is the watch cruelty-free?
What materials are used for the straps?
What is the height of this watch?
What is the difference between mineral glass and sapphire glass?
Is this watch vegan?
Mudita Space
Mudita Account
2
You have lost your Secret Key
What if I notice inappropriate or offensive content uploaded to Mudita Storage?
Mudita Pause
Specs
2
Mudita Pause Specs
What's in the box
FAQ
5
What is Mudita Pause?
Designed and produced in Europe – can you be more specific?
Price
Can two people use cards at the same time?
Returns
Mudita Harmony
Mudita Harmony
1
EU Declaration of Conformity - Mudita Harmony