Network

Does Mudita Pure support group messages?
No, there will be no group messaging capabilities. However, it will be possible to receive the message and you'll be able to respond to the sender only...
Thu, 11 Aug, 2022 at 3:04 PM
Can you still receive photos/videos via text messaging?
No, there is no way to receive photos, only text messages. 
Thu, 11 Aug, 2022 at 3:04 PM
What kind of SIM card does Pure support?
Pure works with a nano-SIM. 
Thu, 11 Aug, 2022 at 3:04 PM
Will there be eSIM support?
Mudita Pure won't support eSIM.
Thu, 11 Aug, 2022 at 3:05 PM
Can the phone connect to WiFi?
No, but you can connect your phone to a laptop by tethering with a USB-C cable so you can use it as an external GSM modem. 
Thu, 11 Aug, 2022 at 3:05 PM
Can networks (2G or 3G or 4G) be chosen on Pure manually?
No, the handover between radio technologies is automatic, based on the signal strength.
Thu, 11 Aug, 2022 at 3:05 PM
Is Pure compatible with my telecommunications service provider?
Mudita Pure is a stand-alone phone, compatible with most telecommunications service providers and that monthly fees depend on the operator they choose. Pure...
Thu, 15 Sep, 2022 at 1:54 PM
Will Pure work with AT&T, Verizon and T-Mobile SIM cards? (USA)
Mudita Pure is carrier-free and operates on 2G/3G/4G/LTE which enables its global connectivity. However, during the Pure's certification process, w...
Mon, 19 Sep, 2022 at 10:48 PM
I am unable to change my provider. What solutions do you propose?
We are sorry to hear that. If you are not able to change your provider, I advise you to request a refund. But please remember we are continuing discussions ...
Thu, 11 Aug, 2022 at 3:07 PM
What bands does Pure support?
Our module operates on frequency bands that are available globally so it should work with most common carriers in the countries to which we are shipping Pur...
Mon, 19 Sep, 2022 at 10:51 PM