Network

Does Mudita Pure support group messages?
No, there will be no group messaging capabilities. However, it will be possible to receive the message and you'll be able to respond to the sender only...
Fri, 4 Jun, 2021 at 12:36 PM
Can you still receive photos/videos via text messaging?
No, there is no way to receive photos, only text messages. 
Fri, 4 Jun, 2021 at 12:36 PM
What kind of SIM card does Pure support?
Pure works with a nano-SIM. 
Fri, 4 Jun, 2021 at 12:36 PM
Will there be eSIM support?
Mudita Pure won't support eSIM.
Fri, 4 Jun, 2021 at 12:36 PM
Can the phone connect to WiFi?
No, but you can connect your phone to a laptop by tethering with a USB-C cable so you can use it as an external GSM modem. 
Fri, 4 Jun, 2021 at 12:36 PM
Can networks (2G or 3G or 4G) be chosen on Pure manually?
No, the handover between radio technologies is automatic, based on the signal strength.
Fri, 4 Jun, 2021 at 12:36 PM
Is Pure compatible with my telecommunications service provider?
Mudita Pure is a stand-alone phone, compatible with most telecommunications service providers and that monthly fees depend on the operator they choose. Pure...
Fri, 4 Jun, 2021 at 12:36 PM
Will Pure work on AT&T and Verizon?
Yes - Currently Mudita Pure works with AT&T and Verizon SIM cards, however, since we did not obtain the PTCRB certification because of our low SAR anten...
Tue, 5 Oct, 2021 at 11:29 AM
I am unable to change my provider. What solutions do you propose?
We are sorry to hear that. If you are not able to change your provider, I advise you to request a refund. But please remember we are continuing discussions ...
Fri, 4 Jun, 2021 at 12:37 PM
What bands does Pure support?
Our module operates on frequency bands that are available globally so it should work with most common carriers in the countries to which we are shipping Pur...
Fri, 4 Jun, 2021 at 12:37 PM