In case when you can’t login to your Mudita Account because of the lost Secret Key.

What you can do:

  • Try to search for the PDF you have downloaded during a registration

  • If you’re sure that you can’t find it, we can delete your account from our Admin panel. But remember, this cannot be undone. All your files will be lost. 

  • Create a new Mudita account (your subscription will be transferred to your new account).

Contact us at support@mudita.com to request a delete.

Unfortunately, when you lost your Secret Key the access to your Mudita Account is not possible to retrieve. That why it is crucial to store this key in some safe place in case of loosing access.